FAQs | Sweet Snacking
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Free shipping on all orders.

Frequently Asked Questions

SweetSnacking.com orders cannot be cancelled once order has been confirmed.

For the safety of our customers we are not accepting returns. If your order arrives damaged, please email us within 3 days of receiving your order at crelations@grupobimbo.com and someone will get back to you M-F 8am-8pm EST for a replacement. Please include your order number and a description of the issue.

Shipping occurs Monday – Friday (closed during major holidays). Standard shipping is 3-5 business days from shipment date.  Tracking information will be provided once package is shipped.

Any issues with delivery please reach out to crelations@grupobimbo.com. A customer service representative will respond within next business day.

Each Sweet Snacking bundle offers a variety of items. We follow all of the Good Manufacturing Practices established by the FDA for cleaning after an allergen is run on the line. To determine if any allergens are used in a specific product, please refer to the packaging which lists all ingredients present in the product. This information can also be viewed on SmartLabel when the QR code on the package is scanned. Feel free to contact Consumer Relations at 1-800-984-0989 or crelations@grupobimbo.com to find out what allergens are used in the facility or if you have any additional questions.

Since each Sweet Snacking bundle offers a variety of items, we suggest you reference the bundle detail page for the products you are interested in. Kosher certifications will be noted on the Nutritional Facts and Ingredient images for individual products.

For the most accurate product attributes and certifications, always read the label on the actual product packaging before using or consuming a product.  Bimbo Bakeries USA is committed to providing you with quality products and we welcome your questions and comments, just email our Consumer Services team at crelations@grupobimbo.com.  Bimbo Bakeries USA assumes no liability for inaccuracies or misstatements regarding any product information on this website.

SweetSnacking.com is the store name for curated bundles of consumer favorites from Bimbo Bakeries USA, a leader in the baking industry, producing everything from fresh and frozen sliced bread and buns, to cookies and snack cakes, to English muffins and bagels. Some of our brands go all the way back to the 1800s or early 1900s, and are household names including: Thomas’, Entenmann’s, Sara Lee, Arnold, Brownberry, Oroweat, Ball Park and many more iconic baked goods brands. We’ve launched SweetSnacking.com to help our beloved consumers (that’s you!) get their hands on delicious baked goods conveniently delivered to your doorstep, allowing you and your family to indulge in family favorites, and maybe even try something new!

All products included in Sweet Snacking bundles will ship with freshness guaranteed. Our bakery products retain their best quality if stored at room temperature. For best results, please use by date on the package. We are committed to providing you with quality products and welcome your questions and comments.

Your information will not be sold to third-parties.

We ship to all U.S. states except, Alaska and Hawaii. We cannot ship to P.O. boxes.

Yes, we offer UPS 3 Day Select for additional fees of $24.95 per bundle.

With UPS 3 Day Select, your package should arrive in 1-3 business days once your order has officially shipped.

We do our best to ensure your order arrives in superior condition. However, the condition of product is not guaranteed if you are not available to receive shipment the day it arrives.

Please note the Best By date on the outside of the product package for best quality.

We can’t wait for you to receive, open, and enjoy the curated snacks in your Sweet Snacking box!

Orders typically ship within 24 hours. You will receive an email once your order is confirmed with tracking details.

Please note: There are elements outside of our control, like the weather and transit delays once the package is in the hands of UPS. Therefore, the shipping information provided is not a guarantee of a shipping or arrival date. Shipping schedules will be altered when there is an observed holiday during the week.

Please email us at crelations@grupobimbo.com and someone will get back to you M-F 8am-8pm EST. Please include your order number and a description of the issue.

If your order arrives damaged, please email us within 3 days of receiving your order at crelations@grupobimbo.com and someone will get back to you M-F 8am-8pm EST for a replacement. Please include your order number and a description of the issue.

*All customers inquiries can be directed to crelations@grupobimbo.com and someone will get back to you M-F 8am-8pm EST.